User

APIDescription
GET api/user/ListUsers?APIKey={APIKey}

List Users

POST api/user/CreateUser

Create User

POST api/user/CreateOutOfOffice

Create OutOfOffice

Schedule

APIDescription
GET api/schedule/Oncallnow?APIKey={APIKey}&GroupID={GroupID}

List on-call members for group(s)

GET api/schedule/GetUserSchedule?APIKey={APIKey}&startDate={startDate}&endDate={endDate}&userName={userName}

List UserSchedule for the specified Start and End Dates (Max Duration: 3 Months)

POST api/schedule/CreateFixedSchedule

Create Fixed Schedule

POST api/schedule/CreateRecurringSchedule

Create Recurring Schedule

Group

APIDescription
POST api/group/AddGroupMember

Add Member to Group

POST api/group/CreateGroup

Create Group

GET api/Group?APIKey={APIKey}

List Groups

Alert

APIDescription
GET api/alert/GetAlertIDByInboundMessageID?APIKey={APIKey}&MessageID={MessageID}

Get AlertID By Inbound MessageID

GET api/alert/GetAlertIDByUniqueInboundID?APIKey={APIKey}&UniqueInboundID={UniqueInboundID}

Get AlertID By Unique InboundID from new version URL

POST api/alert/Close

Close Alert

POST api/alert/Update

Update Alert field value

GET api/Alert?APIKey={APIKey}&Limit={Limit}&Offset={Offset}&AlertStatus={AlertStatus}&DateFrom={DateFrom}&DateTo={DateTo}&Order={Order}&AlertID={AlertID}

List Alerts